Career Opportunities
No current job openings.
Senior Program Coordinator, International Development
- Part-time: 3 days / 22.5 hours per week
- Minimum 5 years relevant work experience
- Salary packaging available, including PBI-exempt (tax-free) benefits
- Supportive and collaborative team environment
- Be part of a humanitarian charity/international development NGO based in Sydney
The Senior Program Coordinator is a hands-on role responsible for overseeing international programs and partners, contributing towards growing the number of programs and staff resources, by identifying and helping secure further funding opportunities.
This role will involve managing partnerships and programmes including project design, project execution and delivery and conducting MEL (Monitoring, Evaluation, and Learning) by logical framework while ensuring compliance with MOUs, grant agreements, and the terms and conditions expected by donors. Also, as a program expert in a small team, it is expected you’ll be fully involved in philanthropic donor activities, sourcing grant opportunities and preparing applications.
The Senior Program Coordinator will be adept at relationship management, working closely with internal teams, external donors and implementing partners, to facilitate successful project delivery and outcomes for all stakeholders.
KEY RESPONSIBILITIES INCLUDE:
At Good Neighbours Australia, you will be working closely with GNAU’s Executive Director and the Manager, Stakeholder Engagement as part of a small but growing team. The role will:
- Develop, manage and maintain partnerships
- Develop, manage and grow international programs.
- Initiate new programs/projects based on organisational strategies and directions, as required.
- Ensure timely and high-quality completion of tasks related to grant research, writing, reporting and compliance. Especially, ensure the programs meet the Codes from ACFID and ANCP requirements, as specified by DFAT.
- Lead the preparation of AD plan for ANCP funding.
- Research and identify local and international grant opportunities.
- Lead and support the development and preparation of high-quality proposals for potential donors, in collaboration with in-country partners.
- Guide and oversee all aspects of the partnership management cycle including but not limited to capacity assessment, strengthening plan and training.
- Guide and oversee all aspects of the annual program management cycle, including but not limited to design appraisal, funding negotiations, monitoring project implementation, financial reporting, providing quality assurance, risk controls, and undertaking evaluations (Onsite as required).
- Ensure all donor reporting requirements are met in a timely and accurate manner.
- Manage potential/identified risks on programs/projects including child protection and safeguarding.
- Ensure effective coordination and communication with local and implementing partners, including adapting to time zone differences.
- Manage relationships with key stakeholders, including donors, partners, and relevant agencies such as DFAT, ACFID, and Good Neighbours International.
- Draft new policies or manuals and review/update existing policies as required.
- Ensure all activities and outputs are aligned with organisational standards, compliance requirements, and best practices.
- Participate in global workshops, training sessions, and meetings, often outside of regular office hours to accommodate different time zones.
- Stay updated on internal and external factors such as environmental, political, and developmental changes that may impact implementing partners.
- Perform any ad hoc projects and assignments as requested by the Executive Director
SKILLS AND EXPERIENCE
- Relevant tertiary qualification
- 5+ years of relevant experience, working in partnership and program management.
- Proven experience in international development and implementing program implementation.
- Proven experience in planning, managing and reporting ANCP funding.
- Strong understanding of compliance standards and requirements for the ACFID Code of Conduct, Australian Aid programs and other sectoral standards.
- Excellent leadership, organisational, and cross-cultural awareness and communication skills.
- Ability to work in a dynamic environment with flexibility to adjust to various time zones.
- Strong writing skills, with experience drafting policies, proposals, and reports. Experience in reviewing and proofreading documents and preparing technical documentation.
- Excellent organisational skills, including ability to plan, organise, prioritise and implement workflow to meet the objectives of the position, including being proactive and working independently.
- Ability to manage multiple priorities, deadlines, and stakeholders, including dealing with multiple stakeholder groups.
REQUIREMENTS
GNAU values diversity and actively employs individuals from a wide range of cultural and ethnic backgrounds. GNAU takes its safeguarding responsibilities seriously and is dedicated to maintaining a safe environment for children. All successful candidates are required to complete the comprehensive pre-employment checks listed below. GNAU provides ongoing supervision, support, and training to its staff and volunteers in their work with vulnerable people, including children.
- Applicants must have the right to work in Australia
- National Police Check
- Working With Children Check
APPLICATION PROCESS
Please send your CV and cover letter to gnau@goodneighbors.org as soon as possible as applications will be reviewed on an immediate basis.
Finance and Human Resources Manager
- Part-time: 2-3 days / 15-22.5 hours per week
- Minimum experience: 5+ years relevant experience
- Salary packaging available
- Supportive and collaborative team environment
- Be part of a humanitarian charity/international development NGO
- Location: Sydney, Australia
The Finance and Human Resource Manager is responsible for leading the organisation’s financial management, human resources, and administrative functions, ensuring the effective delivery of operational support across Good Neighbours Australia’s national and international programs. The role oversees financial planning, budgeting, grant management, compliance, reporting, and organisational administration while supporting the efficient day-to-day operations of the organisation
KEY RESPONSIBILITIES INCLUDE:
- Lead the financial management of Good Neighbours Australia’s international and domestic programs, including budgeting, forecasting, cash flow monitoring, financial reporting, grant acquittals, and expenditure analysis.
- Ensure compliance with donor funding agreements, including the Australian NGO Cooperation Program (ANCP), by maintaining robust financial controls, supporting audits, monitoring compliance obligations, and identifying financial risks and variances.
- Review and analyse financial reports submitted by international partners, provide guidance on financial management and compliance requirements, and support partner capacity-building through training and ongoing mentoring.
- Oversee the Donor Administration function, ensuring the accurate processing of donations, receipting, CRM database management, banking reconciliations, fundraising reporting, and donor data integrity.
- Manage the organisation’s human resources and administrative functions, including recruitment, onboarding and offboarding, staff and volunteer administration, policy and procedure management, meeting coordination, and executive administrative support.
- Oversee the planning and coordination of In-Kind (IK) and logistics operations, including freight and shipping arrangements, customs documentation, inventory management, partner liaison, shipment tracking, and import/export compliance.
- Develop, review, and improve financial, administrative, and operational systems and processes to enhance organisational efficiency, compliance, and risk management.
- Build and maintain effective working relationships with staff, international country offices, donors, funding bodies, logistics providers, auditors, and external stakeholders to support strong governance and successful program delivery.
- Provide leadership, supervision, and mentoring to administrative staff, fostering a collaborative, high-performing, and service-oriented team.
- Undertake other duties and projects as directed by the Executive Director, contributing to the achievement of Good Neighbours Australia’s strategic objectives.
KEY SKILLS AND EXPERIENCE:
- Minimum of 5+ years’ experience in finance, grants management, program finance, or corporate services within the not-for-profit, international development, or humanitarian sector.
- Demonstrated experience managing financial aspects of donor-funded programs, including budgeting, forecasting, financial reporting, grant acquittals, cash flow monitoring, and expenditure analysis.
- Strong knowledge of donor compliance requirements, with experience managing grants funded by institutional donors, preferably including the Australian NGO Cooperation Program (ANCP), DFAT, or other government and philanthropic funding bodies.
- Proven experience reviewing partner financial reports, supporting financial compliance, coordinating audits, and implementing sound financial controls and risk management practices.
- Experience managing administrative and operational functions, including human resources administration, policy implementation, office management, and organisational support.
- Demonstrated leadership or supervisory experience, with the ability to manage, mentor, and support administrative staff while fostering a collaborative and high-performing team environment.
- Experience coordinating logistics, freight, customs, shipping, or In-Kind (IK) programs, including managing shipping documentation and stakeholder liaison, is highly desirable.
- Advanced Microsoft Office skills, particularly Excel, with strong analytical, reconciliation, reporting, and problem-solving capabilities.
- Excellent organisational skills with the ability to manage multiple priorities, meet deadlines, and maintain a high level of accuracy and attention to detail.
- Outstanding written and verbal communication skills, with the ability to build effective relationships with donors, funding bodies, international partners, staff, volunteers, auditors, and external stakeholders.
- A proactive, collaborative, and solutions-focused approach, with a commitment to Good Neighbours Australia’s mission, values, and high standards of governance and accountability.
REQUIREMENTS
GNAU values diversity and actively employs individuals from a wide range of cultural and ethnic backgrounds. GNAU takes its safeguarding responsibilities seriously and is dedicated to maintaining a safe environment for children. All successful candidates are required to complete the comprehensive pre-employment checks listed below. GNAU provides ongoing supervision, support, and training to its staff and volunteers in their work with vulnerable people, including children.
- Applicants must have the right to work in Australia
- National Police Check
- Working With Children Check
APPLICATION PROCESS
Please send your CV and cover letter to gnau@goodneighbors.org as soon as possible as applications will be reviewed on an immediate basis.
Donor Administration Officer
- Part-time: 3 days / 22.5 hours per week
- Minimum experience: 2-3 years relevant experience
- Salary packaging available
- Supportive and collaborative team environment
- Be part of a humanitarian charity/international development NGO
- Location: Sydney, Australia
As an integral member of the Good Neighbours Australia team, you will adopt a professional, collaborative, and values-based approach to delivering exceptional donor administration, organisational support, and operational coordination. Key responsibilities include:
KEY RESPONSIBILITIES INCLUDE:
- Manage the end-to-end donor administration process, including the accurate processing of donations, issuing tax receipts, distributing donor correspondence, and coordinating donor stewardship communications.
- Maintain and monitor the Regular Giving program, including declines, upgrades, reinstatements, and donor conversions to maximise donor retention.
- Support fundraising campaigns/events by working closely with the Campaign Manager to ensure campaign administration, data processing, and donor communications are completed accurately and on time.
- Maintain the integrity, accuracy, and confidentiality of donor information within the CRM database (Kindful or equivalent), ensuring data quality and compliance with privacy requirements.
- Produce donor reports, database analysis, and insights to support fundraising performance and organisational decision-making.
- Liaise with external fundraising agencies and suppliers to coordinate campaign data, import files, and reporting requirements.
- Ensure accurate data entry, banking reconciliation, receipt generation, and mailing processes across all fundraising activities.
- Prepare and reconcile – income reports, ensuring banking records and financial documentation are accurate and completed within required timeframes.
- Provide administrative support to the Admin Manager, assisting with the day-to-day operations of the organisation.
- Prepare meeting agendas, take minutes, and coordinate follow-up actions for internal meetings.
- Assist with human resources administration, including onboarding and offboarding of staff and volunteers, maintaining personnel records, and supporting HR processes.
- Assist in coordinating domestic and international In-Kind (IK) projects, including logistics, shipping documentation, inventory tracking, and stakeholder communication.
- Provide administrative and operational support across organisational projects and initiatives as required.
- Undertake additional duties and special projects as directed by the Executive Director or Admin Manager.
KEY SKILLS AND EXPERIENCE:
- Minimum 2 years in donor administration, customer service, administration, or a similar operational support role.
- Experience using CRM systems (Kindful or similar donor management platforms), with a strong understanding of donor administration processes.
- Experience coordinating logistics, freight, shipping, or in-kind aid programs will be highly regarded.
- Experience coordinating donor/fundraising events
- Advanced Microsoft Office skills, particularly Excel, with strong analytical and reporting capabilities.
- Excellent organisational skills with the ability to manage multiple priorities, meet deadlines, and maintain a high level of accuracy and attention to detail.
- Strong written and verbal communication skills, with the ability to build positive relationships with donors, partners, volunteers, staff, and external stakeholders.
- High level of professionalism, integrity, discretion, and commitment to confidentiality.
- Ability to work independently while contributing effectively as part of a collaborative team.
- A commitment to the mission, vision, and values of Good Neighbours Australia and a passion for supporting communities experiencing poverty, disaster, and vulnerability.
REQUIREMENTS
GNAU values diversity and actively employs individuals from a wide range of cultural and ethnic backgrounds. GNAU takes its safeguarding responsibilities seriously and is dedicated to maintaining a safe environment for children. All successful candidates are required to complete the comprehensive pre-employment checks listed below. GNAU provides ongoing supervision, support, and training to its staff and volunteers in their work with vulnerable people, including children.
- Applicants must have the right to work in Australia
- National Police Check
- Working With Children Check
APPLICATION PROCESS
Please send your CV and cover letter to gnau@goodneighbors.org as soon as possible as applications will be reviewed on an immediate basis.
International Development Expert (Voluntary Committee Member)
Good Neighbours Australia is seeking an experienced International Development Expert to join its Committee in a voluntary capacity. This appointed expert role, as outlined in our constitution, provides valuable insights and contributions to the organisation’s strategic direction.
Good Neighbours Australia is part of the Global Good Neighbours Partnership, which supports approximately 7 million people annually, including 218,335 sponsored children across 51 countries. Our mission is to assist those affected by poverty, disasters, and oppression, empowering communities to achieve self-reliance and rebuild hope.
Our development programs focus on:
● Education
● Health and nutrition
● Water and sanitation
● Income Generations
● Emergency aid and disaster response
Since its launch in 2018, Good Neighbours Australia has actively contributed to international programs and relief efforts while also addressing local needs within Australia and neighbouring countries in Asia.
Committee Commitment
The Committee meets four times a year (quarterly) with the Annual General Meeting (AGM) held in December. The appointed expert is expected to actively contribute to these meetings and provide advisory support when required.
Selection Criteria
We are seeking a candidate with:
- Senior-level experience in international development practice, preferably in the Australian context.
- Experience working at a senior level with an Australian international development organisation (highly valued).
- Commitment to Australian union movement and its values.
- Availability to attend and contribute to four Committee meetings annually, one AGM, and provide occasional advisory support.
- Relevant qualifications in international development or a related field.
Other Requirements
GNAU values diversity and actively employs individuals from a wide range of cultural and ethnic backgrounds. GNAU takes its safeguarding responsibilities seriously and is dedicated to maintaining a safe environment for children. The successful candidate will be required to complete the comprehensive pre-employment checks listed below. GNAU provides ongoing supervision, support, and training to all members in their work with vulnerable people, including children.
- Applicants must have the right to work in Australia
- National Police Check
- Working With Children Check
Interested candidates are invited to submit an expression of interest, including a cover letter and CV, outlining their suitability for the role.
For further information, please contact Executive Director, Sylvia Lee via email sylvia@goodneighbours.com.au
We look forward to welcoming a dedicated expert to help further our mission of supporting communities in need.
Volunteer Opportunities
Thanks for your interest in volunteering with us!
Our volunteer list is full for now though. For future events and projects, you may send your interest to volunteers@goodneighbours.com.au, and we can add you to our volunteer pool.
There are no available career opportunities at the moment.
Check back again later.
Social Media and Content Intern
- 6 months / 1-2 days a week / volunteer position
- Opportunity to receive training and gain exposure to an international NGO
- Supportive and collaborative team environment
- Commuting allowance provided, in the form of a public transport Opal Card
- Be part of a global humanitarian charity based in Sydney making good change for the world
ROLE PURPOSE
To support the marketing and communication team to: increase its campaign reach across our social media and digital platforms, by creating engaging content; capturing and analysing campaign results; and processing, storing and sharing images and associated informed consent documentation with our partners.
KEY RESPONSIBILITIES
- Website Support – Assist in the production and maintenance of blogs and landing pages for fundraising and awareness campaigns, and search engine optimisation
- Social Media Support – Assist in the production of social media and web content including reels, stories, and photo series
- Communications Image Support – Assist in sorting, labelling and filing project images and informed consent documentation, and sharing with our partners
- Insights Support – Assist in capturing and analysing data and key insights to contribute to continuous improvement
GNAU values diversity, employing people from a variety of backgrounds. GNAU is committed to safeguarding and in maintaining a safe environment for all children participating in our programs. To ensure that only the most suitable individuals work with children, GNAU implements rigorous recruitment procedures, including thorough pre-employment screenings such as criminal record and working with children checks. Furthermore, GNAU offers continuous supervision and training to its staff and volunteers, ensuring they are well-equipped to support vulnerable children and families.
SKILLS AND EXPERIENCE
This role would suit a student looking for work experience with an NGO and requires strong time management, given the part-time hours
Highly effective interpersonal, written and verbal communication skills, including the ability to write engaging copy for blogs and social media content
Design skills, with the ability to create compelling visuals for our social media platforms and utilising existing templates and/or brand guidelines
Knowledge and experience of using WordPress, Canva, and Meta Business Suite is essential to performing this role.
Candidates with exposure to Meta Business Analytics and an ambition to contribute or continue a career with a not for profit will be considered favourably.
- Experience working within a legal or professional services environment is desirable, but not essential (uni students studying international development are encouraged to apply)
REQUIREMENTS
- National Police Check
- Working With Children Check
APPLICATION PROCESS
Please send a covering letter addressing the key criteria of this role, along with your CV by email to volunteers@goodneighbours.com.au, with the subject line: Social Media and Content Intern
If you have specific questions about the role please contact us via email. Applications will be reviewed as they are received.
- 6 months / 1 day per week / volunteer position
- Supportive and collaborative team environment
- Be part of an international development organisation based in Sydney making a good change for the world
Preferred start date: 27th June 2024
DUTIES
- Reconciling donations and expenses using our accounting system.
- Assisting with inventory management, and other basic bookkeeping duties.
- Updating the CRM (donor management platform) and assisting with donor data entry.
- Coordinating the purchase/receiving of supplies for projects, events, and general office use.
- Other ad hoc administrative tasks.
ESSENTIAL REQUIREMENTS
- Enthusiasm and willingness to learn
- Excellent written and verbal communication skills
PREFERRED
- Interest in the not-for-profit sector
- Currently studying or have qualifications in International Development or Accounting
- Previous administration/accounting experience advantageous but not essential
APPLICATION PROCESS
Please apply by emailing your resume and a short message about why you want to volunteer with us to volunteers@goodneighbours.com.au.
We will be contacting/interviewing candidates as we receive applications so please do not hesitate to apply.
