Policies and Procedures
This policy commits Good Neighbours Australia to advocating for marginalised communities and protecting and promoting the rights of vulnerable individuals.
This policy commits Good Neighbours Australia to zero tolerance on harm done to children. It guides the organisation on actions required to ensure children are safeguarded during its operations, including safe recruitment, assessing and reducing risks throughout programs and operations, clear reporting procedures and ongoing training.
This code clarifies the standards of behaviour expected of all Good Neighbours Australia staff, Committee members and volunteers in the performance of their duties and outlines sanctions if these standards are not met.
This policy commits Good Neighbours Australia to accurate, transparent and ethical communications. It guides the organisation in the development and usage of best practice communication materials throughout its operations.
This policy commits Good Neighbours Australia to having accessible mechanisms for people to make complaints and addressing these in a timely, fair and respectful manner. It guides the organisation in the handling of complaints and the framework used to resolve issues.
This policy commits Good Neighbours Australia to effectively identifying, disclosing, and managing any actual, potential, or perceived conflicts of interest within the organisation. It guides the organisation on actions required to maintain the highest levels of integrity and public trust in relation to managing conflicts of interest.
This policy commits Good Neighbours Australia to ensuring that people with disability are not excluded or discriminated against, based on their disability. It guides the organisation on actions required to achieve inclusion in its operations including assessing barriers to participation, implementing mitigation plans, engaging with local disability organisations and ongoing training.
This policy commits Good Neighbours Australia to ethical fundraising principles and practices. It guides the organisation in the standards of professional conduct, transparency and accountability in relation to fundraising.
This policy commits Good Neighbours Australia to solicit and accept in-kind contributions that are consistent with its mission and that support its programs. It guides the organisation in appropriate procedures for assessing, receiving and acknowledging in-kind contributions of goods and services.
This statement commits Good Neighbours Australia to minimising slavery in any of our operations and supply chains. It guides the organisation in actions required to support and uphold the Modern Slavery Act 2018.
This policy commits Good Neighbours Australia to delivering humanitarian and development activities only. It guides the organisation on distinguishing between humanitarian and development activities and non-development activities such as proselytising, politics and welfare.
This policy commits Good Neighbours Australia to protecting the privacy of every individual who interacts with it during its operations. It guides the organisation on actions required to meet privacy and confidentiality laws in Australia.
This framework commits Good Neighbours Australia to best practice risk management. It guides the organisation on actions required to minimise and manage risks, including identifying tolerance levels, ongoing assessment and mitigation planning, monitoring, reporting and training.
This policy commits Good Neighbours Australia to ensure that volunteers are effectively managed, in order to provide benefit to the organisation whilst providing adequate support and training to volunteers. It guides the organisation in providing appropriate support, supervision, resources, and training to volunteers and volunteer supervisors to ensure that they are able to make a meaningful contribution to the vision and mission of GNAU.
This policy commits Good Neighbours Australia Good to confidential reporting mechanisms for staff and safeguarding of whistleblowers. It guides the organisation on actions required to protect whistleblowers and manage reports of suspected misconduct by the organisation or that of any employee or agent working for the organisation.
Constitution
Good Neighbours Australia is committed to upholding the rights of the children and communities that we serve. Our constitution promotes transparency and upholds the integrity of the work that we do in Australia and abroad.
ACFID Fundraising Charter
Good Neighbours Australia adheres to the Australian Council for International Development (ACFID) Code of Conduct, which is recognised as good practice in NGO management.
